At Saarvic, customer satisfaction is our top priority. We understand that sometimes plans change, and you may need to cancel or return an order. Please review our Cancellation & Refund Policy below for a smooth experience.

Order Cancellation

  • Orders can be canceled within 24 hours of placement, provided they have not been shipped.
  • To cancel your order, please contact our support team with your order details.
  • If your order has already been shipped, it cannot be canceled. However, you may request a return once it is delivered.

Returns & Refunds

We take pride in offering high-quality Ayurvedic products and ensure that every item is delivered in the best condition. However, if you receive a damaged, defective, or incorrect product, we are happy to assist with a return or replacement.

Eligibility for Returns

  • Products must be unused, unopened, and in original packaging.
  • Returns must be requested within 3 days of delivery.
  • Certain items (such as consumable supplements, personal care products) may not be eligible for returns due to hygiene and safety reasons.

How to Request a Return

  1. Contact our support team with your order number and a photo of the product (if damaged or incorrect).
  2. Once approved, we will provide return instructions and arrange pickup if applicable.
  3. Refunds/replacements will be processed after we receive and inspect the returned product.

Refund Process

  • Refunds will be issued to the original payment method within 5 business days after receiving the product.
  • Shipping charges are non-refundable unless the return is due to a mistake on our part.
  • If eligible, you can also opt for a store credit or replacement product instead of a refund.

Non-Returnable Items

  • Opened or used products.
  • Items purchased during sale events or promotional offers (unless damaged or incorrect).
  • Personalized or customized products.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 3 days with photos, and we will arrange a free replacement or full refund.

For any queries regarding cancellations, returns, or refunds, feel free to reach out to our support team. We’re here to help! 😊